Your Feedback Matters

Feedback policies

At Les Jardins de Chantenay we are committed to delivering quality service to our residents and visitors and to communicating effectively with our staff. Feedback can be positive or negative: it can be a compliment, a complaint or a general feedback by residents, staff or visitors.

This place is an opportunity to leave an honest comment about your experience at Les Jardins de Chantenay. It should used constructively and fairly.

Our objectives are to :

  • ensure residents and their families’ satisfaction
  • reward and recognise staff who have excelled in their duties
  • improve the workplace for the staff
  • ensure any complaint is taken seriously and reviewed independently

Please provide your Feedback in the following form.